Policies & Refunds
Frequently Asked Questions:
What happens when I place an order?
After you place your order and pay by credit card, Apple Pay or Paypal, your order will be handcrafted in our Matthews, NC studio, then shipped out to you using USPS First Class Mail. USPS Priority Mail is available upon request. Every piece of jewelry is created as ordered and most packages will ship out within 2-4 days. Shipping time usually takes 2-10 days, depending upon the method requested. If you have questions, please email us at firstname.lastname@example.org. For more shipping info click here.
What is your return policy?
We want you to be completely satisfied with your jewelry but in case you aren't, we accept returns within 30 days of when you receive your package. Please contact us by emailing email@example.com before sending any return. After we receive your return, in its original condition barring defects, your payment will be refunded using your original method of payment minus shipping charges.
Refunds can be sent to: Cloverleaf Jewelry, 408 Gregan Ct, Matthews, NC 28104
Do you accept custom design requests?
We do not, at this time, offer custom design services or take custom jewelry requests.
Where can I purchase Cloverleaf Jewelry?
Do you sell Wholesale?
Yes-please visit our Wholesale Section for more information.